Data Protection

3xxw Privacy Policy – How We Keep Your Information Secure

Your privacy is our top priority at 3xxw. Find out in detail how your personal data is collected, stored, and protected.

Last Updated: January 1, 2026
How 3xxw handles your Protects Your Data
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SSL Encryption

All data is fully encrypted using 256-bit SSL technology.

256-bit
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Data Not for Sale

Your data is never sold to any third party.

Confirm
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Firewall

Advanced firewall and cybersecurity measures are active at all times.

24/7
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Two-Factor Verification

Enabling 2FA adds an extra layer of security to your account.

2FA
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Legal Compliance

Compliance with international data protection laws and GDPR guidelines.

GDPR
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KYC Transparency

Information collected during KYC verification is used solely for identity confirmation.

Transparent
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1. Introduction & Scope

Welcome to the 3xxw Privacy Policy. This policy explains what personal data we collect, why we collect it, and how we keep it secure. By using the 3xxw platform, you confirm that you have read and fully accepted this Privacy Policy.

3xxw is committed to providing Bangladesh's gaming users with a safe and trustworthy experience. We believe your privacy is a fundamental right, and protecting it is our responsibility. Every one of our policies is built in line with international data protection standards.

Applicability: This Privacy Policy applies to the 3xxw website, mobile app, and all associated services. Third-party sites are governed by their own respective policies.

If any part of this Privacy Policy is unclear or you have questions, please reach out to our support team. We are always here to help with full transparency.

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2. Information We Collect

3xxw only collects information that is necessary to run the platform smoothly and improve your experience. We do not collect any data beyond what is needed.

Information Collected Directly from You

Type of Data Collection Time Required?
Full Name At Registration Yes
Mobile Number At Registration Yes
Email address At Registration Yes
Date of Birth At Registration Yes (Age Verification)
National ID Number During KYC Verification As Needed
Payment Method Details During deposits/withdrawals For Transactions
Address During KYC Verification As Needed

Automatically Collected Information

  • IP address and device information (for security purposes).
  • Browser type and operating system.
  • Time spent on the platform and pages visited.
  • Login time and location data (for account security).
  • Gaming history and transaction records.

What we do not collect: Your bank account PIN, passwords, Mobile Banking/Nagad PINs, or any sensitive financial identification numbers are not stored directly on our servers.

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3. Purpose of Data Use

3xxw uses the data it collects solely for specific, legitimate purposes. We never misuse your information or use it without your permission.

  • Account Management: Registration, login, password recovery, and account verification.
  • Payment Processing: To process deposits and withdrawals securely.
  • KYC & Identity Verification: To prevent fraud and meet legal obligations.
  • Customer Support: For the prompt resolution of your complaints and issues.
  • Personalized Experience: To suggest games and promotions tailored to your preferences.
  • Ensuring Security: To detect and prevent suspicious activity.
  • Meeting Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Contact: To keep you informed about important updates, bonus offers, and promotions (subject to your consent).

Advertising & Marketing: You can opt out of our marketing communications at any time. Contact our support team or use the unsubscribe link in any of our emails.

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4. Data Storage & Security Measures

3xxw applies the highest technical and organizational security measures to protect your personal data. Our servers are monitored around the clock, and any unusual activity is detected immediately.

Technical Security

  • All data transfers are secured with SSL/TLS 256-bit encryption.
  • Payment data is processed in accordance with PCI DSS standards.
  • Data stored on our servers is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • Multi-layer firewall and DDoS protection are active.

Data Retention Period

Type of Data Retention Period
Account Information For the duration of active account + 5 years
Transaction Records 7 years from the transaction date
KYC Documents 5 years after account closure
Log Files & Access Data 90 days
Marketing Preferences Until you make a change

Data Deletion: Once the applicable legal retention period has expired, your data will be securely deleted or anonymized.

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5. Third Parties & Data Sharing Policy

3xxw never sells your personal data. However, in certain circumstances, limited information may be shared with trusted partners.

Who Your Data May Be Shared With

  • Payment Processor: Mobile Banking, Nagad, Rocket — used solely to process transactions.
  • Game Software Provider: Minimum data required to operate games.
  • KYC Verification Provider: To verify your identity and age.
  • Law Enforcement Authorities: In response to lawful orders or investigations.
  • Regulatory Authority: For reports required to maintain the license.

Terms: All third-party partners are bound by strict data protection agreements with 3xxw. They are not permitted to use your information for their own purposes.

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6. Cookie Policy

3xxw uses cookies on its website to help improve your browsing experience. Cookies are small text files stored on your device.

About Data Your rights at a glance Yes

As a 3xxw platform user, you have full control over your personal data. All of your rights are detailed below.

1

Right to Access

You have the right to know what information we hold about you. Contact support at any time to find out.

2

Right to Rectification

If any of your information is incorrect or outdated, you have the right to have it corrected. Update it through your account settings or by contacting support.

3

Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some data may need to be retained to fulfill legal obligations.

4

Right to Restrict Processing

In certain cases, you may request that processing of your data be restricted — for example, while a dispute about data accuracy is ongoing.

5

Right to Data Portability

You have the right to receive your data in a machine-readable format so you can transfer it elsewhere if needed.

6

Right to Object

You have the full right to object to marketing communications or to specific types of data processing.

To exercise your rights: To exercise any of your rights, contact our support team. We will respond within 30 days of receiving your request.

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8. Protection of Minors

3xxw is strictly for individuals aged 18 and above. We do not knowingly collect personal data from minors. Date of birth verification is mandatory at registration, and no one under 18 is permitted to create an account.

  • Age verification is mandatory at registration.
  • In suspected cases, age is re-verified through KYC.
  • If a minor's account is detected, it is immediately suspended and all associated data is deleted.
  • A family lock feature is available for parents.

A Note for Parents: If your child has accidentally created an account, please notify our support team immediately. We will act promptly.

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9. Privacy Policy Updates

3xxw may update this Privacy Policy when necessary — due to changes in law, the addition of new services, or security improvements. We will notify you of any significant changes in advance via email or platform notification.

  • The date of any policy update is published at the top of this page.
  • You will be notified by email in advance of any major changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • We recommend checking this page regularly to stay up to date.
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10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team. We are always committed to being transparent and available to you.

Email Support
Response within 72 hours
Live Chat
24/7 Support
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Submit a Complaint: For serious data protection concerns, email us with the subject line "Data Protection Complaint" and include full details. We will respond within 7 business days.

Your data is secure — play with complete peace of mind!

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